CANCELLATION POLICY

We value you, your time and your business. We ask that you respect our scheduling practices and our busy schedules. 

We ask for at least a 24 hour notice when rescheduling an appointment. Any cancellations made without proper notice will incur a 50% service fee. Failure to notify the salon prior to any missed appointment will incur 100% service fee. Late arrivals become a missed appointment after 15 min & will need to be rescheduled.

Any unpaid fees are required before we can schedule a future visit. We understand things come up and you may need to change an appointment.  We have several ways to reach us-day and night. We send appointment reminders by email or text, which include a link to our website. You can make adjustments up to 24 hours prior.

Call us at 217.546.3777. Voicemail is available and calls will be returned when we reopen.